Key Takeaway
Eguana Technologies Recalls Evolve Home Energy Storage Systems with LG Battery Due to Fire Hazard was recalled on January 26, 2022. What to do: Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have...
Eguana Technologies Recalls Evolve Home Energy Storage Systems with LG Battery Due to Fire Hazard
Description
This recall involves the Eguana Technologies Evolve 0513U Home Energy Storage System. The Evolve system allows owners to capture and store energy from solar panels. Each Evolve system includes between two and six battery modules, and the modules are removable and replaceable by trained installers. The Evolve is a freestanding cabinet that measures nearly three feet high and four feet long. The Eguana logo is located on the left door towards the center. The serial number range of the systems containing recalled batteries is between ET-000200 and ET-000600. The serial number is located inside the cabinet toward the bottom left of the unit.
Injuries / Consequence
None reported
Remedy
Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, to reduce the risk of overheating until the batteries are replaced. If your unit is not connected online, contact Eguana Technologies to schedule a technician to come to your residence to manually reduce the state of charge, at no cost. Eguana Technologies will arrange for all recalled lithium-ion batteries to be properly replaced and disposed of according to federal and state regulations, and is contacting all known owners directly or through its installers.
Products Affected
Evolve Home Energy Storage Systems
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, t...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.