Key Takeaway
Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard was recalled on July 2, 2019. What to do: Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free...
Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard
Description
This recall involves seat posts for four Faraday bicycle models, Porteur, Porteur S, Cortland, Cortland S. The words "HL" or "Zoom" are engraved on the seat post. The bikes were sold in various colors including Classic White, British Racing Green, Tungsten, Slate Gray, Midnight Run, Stingray Blue, Seafoam and Coral.
Injuries / Consequence
Faraday has received nine reports of incidents involving the seat post breaking including one minor injury.
Remedy
Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should take their recalled bicycles to a specialty bicycle retailer for proper placement and fit of the replacement seat post.
Products Affected
Faraday electric Porteur, Porteur S, Cortland and Cortland S Bicycle Seat Posts
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Far...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.