Key Takeaway
Electrical Shock Risk from Unsecured Charger by Dropcases Limited was recalled on April 26, 2024. What to do: Dropcases Limited will replace the adapter, free of charge. Owner notification letters were mailed May 23, 2024. Owners may contact Dropcases Limite...
Electrical Shock Risk from Unsecured Charger
Description
Dropcases Limited is recalling certain Lectron Vortex Tesla Supercharger (NACS) to Combined Charging System (CCS) adapters. The adapter may not securely latch to the charger.
Injuries / Consequence
An unsecured charger can be disconnected without shutting off the charger power, increasing the risk of injury from an electrical shock.
Remedy
Dropcases Limited will replace the adapter, free of charge. Owner notification letters were mailed May 23, 2024. Owners may contact Dropcases Limited customer service by email at [email protected].
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dropcases Limited will replace the adapter, free of charge. Owner notification letters were mailed May 23, 2024. Owners may contact Dropcases Limited customer service by email at contact@ev-lectron....
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.