Key Takeaway
ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard was recalled on November 21, 2013. What to do: Consumers should stop using recalled ElliptiGO cycles until they have the fork upgraded with a safety retrofit and/or upgraded replacement drive arm a...
ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard
Description
The ElliptiGO 3C, 8C and 11R models are outdoor elliptical cycles used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO cycles have an aluminum frame, drive arms, two 20" spoked-wheels, an internally geared hub, front and rear brakes and adjustable-height steering column. All cycles have the word "ElliptiGO" along the outside of the frame. The 3C and 8C model cycles have a "C-Series" decal towards the rear of the frame and aluminum drive arms. The recalled 11R cycles are matte black with white markings and the "11R" decal is found towards the rear of the frame. The serial numbers on all models are located on the frame in front of the back wheel near where the kickstand attaches to the frame. Serial number ranges for the recalled 3C and 8C models are from 11-010-001 through 13-028-102, and for the 11R model from 12-003-069 through 12-020-035.
Injuries / Consequence
ElliptiGO has received one report of the fork separating and ten reports of the drive arm detaching. One injury consisting of a minor abrasions caused by a drive arm detaching has been reported.
Remedy
Consumers should stop using recalled ElliptiGO cycles until they have the fork upgraded with a safety retrofit and/or upgraded replacement drive arm axles installed. Consumers with affected cycles can contact ElliptiGO online at www.elliptigo.com/safety to locate the authorized repair center closest to them.
Products Affected
ElliptiGO outdoor elliptical cycles
Bicycles and Bicycle AccessoriesImages
Related Recalls
Advanced Sports International Recalls Bicycles Due to Fall Hazard
September 27, 2016
Cycling Sports Group Recalls Commuter Bicycles Due to Fall Hazard
July 21, 2016
Focus Bicycles Recalls Spine Bicycles Due to Fall Hazard (Recall Alert)
June 7, 2016
Box Components Recalls BMX Bicycle Forks Due to Fall Hazard
May 26, 2016
Hed Cycling Recalls Bicycle Rims Due to Crash Hazard (Recall Alert)
May 25, 2016
SCOTT Recalls Bicycles Due to Fall Hazard
May 19, 2016
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should stop using recalled ElliptiGO cycles until they have the fork upgraded with a safety retrofit and/or upgraded replacement drive arm axles installed. Consumers with affected cycles can...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.