Key Takeaway

Emergency Braking Can Activate Unexpectedly by MAZDA NORTH AMERICAN OPERATIONS was recalled on December 19, 2019. What to do: Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cl...

NHTSA Ongoing

Emergency Braking Can Activate Unexpectedly

Recalled: December 19, 2019 ~35,390 units affected 19V907

Description

Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.

Injuries / Consequence

Stopping the vehicle unexpectedly increases the risk of a crash.

Remedy

Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.

Products Affected

Vehicle

Vehicles

Company Information

MAZDA NORTH AMERICAN OPERATIONS

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replace...

Where can I find the original recall notice?

This recall was issued by NHTSA. You can view the original notice using the link provided above.

Data sourced from National Highway Traffic Safety Administration. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.