Key Takeaway
Emergency Call (eCall) System Failure by BMW OF NORTH AMERICA, LLC was recalled on July 24, 2025. What to do: The electronic control unit software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are scheduled to be...
Emergency Call (eCall) System Failure
Description
BMW of North America, LLC (BMW) is recalling certain 2025 F 900 GS, F 800 GS, R 1300 GS Adventure, R 1300 GS, S 1000 RR, S 1000 R, and K 1600 GT vehicles equipped with the optional emergency call system. The emergency call system (eCall) may have been deactivated due to a software programming error.
Injuries / Consequence
In an emergency, first responders may not receive notification of the crash or emergency location, increasing the risk of injury to riders.
Remedy
The electronic control unit software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are scheduled to be mailed September 12, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Products Affected
Vehicle
VehiclesCompany Information
BMW OF NORTH AMERICA, LLC
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: The electronic control unit software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are scheduled to be mailed September 12, 2025. Owners may contact BM...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.