Key Takeaway
Emergency Window May not Fully Open to Exit by JAYCO, INC. was recalled on October 2, 2019. What to do: Jayco will notify owners, and dealers will replace the emergency window handles, free of charge. The recall began October 11, 2019. Owners may conta...
Emergency Window May not Fully Open to Exit
Description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jay Feather X19H travel trailers. The handles for the emergency exit windows may not allow the windows to open sufficiently for them to be used as an emergency egress.
Injuries / Consequence
If an occupant is unable to exit through the egress window in the event of an emergency, there is an increased risk of an injury.
Remedy
Jayco will notify owners, and dealers will replace the emergency window handles, free of charge. The recall began October 11, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901441.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Jayco will notify owners, and dealers will replace the emergency window handles, free of charge. The recall began October 11, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayc...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.