Key Takeaway
Engine Control Software May Cause Stall by Volkswagen Group of America, Inc. was recalled on August 17, 2017. What to do: Audi will notify owners, and dealers will reprogram the ECU software, free of charge. The recall began September 19, 2017. Owners may contact Audi c...
Engine Control Software May Cause Stall
Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A3 Cabriolet and A3 Sedan vehicles. The Engine Control Unit (ECU) software may misinterpret the flywheel rotation on engine start-up as a "knocking" condition, and the adjusted air/fuel mixture may result in an engine stall.
Injuries / Consequence
An engine stall can increase the risk of a crash.
Remedy
Audi will notify owners, and dealers will reprogram the ECU software, free of charge. The recall began September 19, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24DF.
Products Affected
Vehicle
VehiclesCompany Information
Volkswagen Group of America, Inc.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Audi will notify owners, and dealers will reprogram the ECU software, free of charge. The recall began September 19, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's n...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.