Key Takeaway
Engine Stall or Loss of Drive from Software Error by HONDA (AMERICAN HONDA MOTOR CO.) was recalled on September 1, 2022. What to do: Dealers will update the ECU software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact Honda customer serv...
Engine Stall or Loss of Drive from Software Error
Description
Honda (American Honda Motor Co.) is recalling certain 2020-2021 CRF1100 Africa Twin motorcycles equipped with a dual-clutch transmission (DCT). A software error in the engine control unit (ECU), may disconnect the controller area network (CAN) communication and release the clutch, which can result in an engine stall or a loss of drive power.
Injuries / Consequence
An engine stall or a loss of drive power can increase the risk of a crash or injury.
Remedy
Dealers will update the ECU software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact Honda customer service at 1-866-784-1870. Honda's number for this recall is KNB.
Products Affected
Vehicle
VehiclesCompany Information
HONDA (AMERICAN HONDA MOTOR CO.)
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will update the ECU software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact Honda customer service at 1-866-784-1870. Honda's number for this re...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.