Key Takeaway
Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards was recalled on May 1, 2020. What to do: Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
Description
This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.
Injuries / Consequence
Epson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
Products Affected
Power adapters sold with Epson scanners
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.