Key Takeaway
Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert) by Excel Industries, Inc., Hesston, Kan. was recalled on March 27, 2014. What to do: Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.
Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert)
Description
This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.
Injuries / Consequence
No injuries have been reported
Remedy
Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.
Products Affected
Hustler and BigDog riding mowers
Riding Lawn MowersImages
Company Information
Excel Industries, Inc., Hesston, Kan.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.