Key Takeaway
False Activations of the Touchscreen display by Smeal Fire Apparatus Co., Inc. was recalled on September 14, 2016. What to do: Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact S...
False Activations of the Touchscreen display
Description
Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured October 1, 2015, to August 31, 2015, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Injuries / Consequence
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy
Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1 for Smeal, then option 4 for Direct Customer Service.
Products Affected
Vehicle
VehiclesCompany Information
Smeal Fire Apparatus Co., Inc.
Unknown location
View all 3 recalls by Smeal Fire Apparatus Co., Inc. →Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.