Key Takeaway
False Activations of Touchscreen by Hale Products Inc was recalled on May 18, 2016. What to do: Hale will notify the purchasers of the displays. Some models will be reprogrammed, others will get supplemental training guides to prevent the uninte...
False Activations of Touchscreen
Description
Hale Products, Inc (Hale) is recalling certain Class 1 Ultraview Touchscreen Displays manufactured September 30, 2011, to May 10, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Injuries / Consequence
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy
Hale will notify the purchasers of the displays. Some models will be reprogrammed, others will get supplemental training guides to prevent the unintended activations. The recall began on June 30, 2016. Owners may contact Hale customer service at 1-800-533-3569.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Hale will notify the purchasers of the displays. Some models will be reprogrammed, others will get supplemental training guides to prevent the unintended activations. The recall began on June 30, 20...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.