Key Takeaway
False Activations of Touchscreen by REV Ambulance Group Orlando, INC. was recalled on October 4, 2016. What to do: REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may c...
False Activations of Touchscreen
Description
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Injuries / Consequence
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or [email protected].
Products Affected
Vehicle
VehiclesCompany Information
REV Ambulance Group Orlando, INC.
Unknown location
View all 14 recalls by REV Ambulance Group Orlando, INC. →Related Recalls
Improperly Tightened Outrigger Bolts
June 21, 2024
Overloaded Electrical System May Cause Fire
April 19, 2024
Overloaded Electrical System May Cause Fire
December 26, 2023
Lighting and HVAC Display May Lock Up
April 26, 2021
Rotary Latch Malfunction
October 7, 2020
Brake Line Routing May Cause Wear and Fluid Leak
May 20, 2020
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or H...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.