Key Takeaway
False Activations of Touchscreen by Midwest Fire Equipment & Repair Company was recalled on October 3, 2018. What to do: Midwest will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began October 23, 2018. Owners may c...
False Activations of Touchscreen
Description
Midwest Fire Equipment & Repair Company (Midwest) is recalling certain 2014-2019 Midwest Fire All-Poly Series emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Injuries / Consequence
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy
Midwest will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began October 23, 2018. Owners may contact Midwest customer service at 1-800-344-2059.
Products Affected
Vehicle
VehiclesCompany Information
Midwest Fire Equipment & Repair Company
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Midwest will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began October 23, 2018. Owners may contact Midwest customer service at 1-800-344-2059.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.