Key Takeaway
Family Dollar Stores Recalls Optimus Tower Quartz Heaters Due to Overheating and Fire Hazards was recalled on May 9, 2013. What to do: Consumers should immediately unplug and stop using the heaters and return the product to any Family Dollar Stores location for a full refund.
Family Dollar Stores Recalls Optimus Tower Quartz Heaters Due to Overheating and Fire Hazards
Description
Optimus Tower Quartz Heaters are portable electric tower heaters that are about 10 inches wide, 25 inches tall and 9 inches deep. The heaters have a white metal casing with a white plastic top, a wire cage protecting the heating elements and vent slits at the bottom. The front section of the top has the brand name Optimus, a power light, a caution light and two dials. One dial turns the heater on or off and selects the power of either 750 watts or 1500 watts. The other control knob selects the heat range between high and low. The rear section of the top has fire, high temperature and shock warnings and diagrams of the heater being used in 750 watt mode and 1500 watt mode. Model number "H-5232" is on a silver sticker on the bottom of the heater below the words "Optimus" and "Quartz Heater."
Injuries / Consequence
Family Dollar Stores has received 10 reports of overheating, including some reports of temperature knobs melting. The firm has not received reports of injury, fire or property damage.
Remedy
Consumers should immediately unplug and stop using the heaters and return the product to any Family Dollar Stores location for a full refund.
Products Affected
Portable Heaters
Portable Electric HeatersImages
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately unplug and stop using the heaters and return the product to any Family Dollar Stores location for a full refund.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.