Key Takeaway
Foam Pump System May Overheat and Fail by Custom Fire Apparatus, Inc. was recalled on February 27, 2020. What to do: Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire cu...
Foam Pump System May Overheat and Fail
Description
Custom Fire Apparatus, Inc. (Custom Fire) is recalling one2017 In Side Mount Pumper vehicle equipped with a Smart Foam 6.5-12 system. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.
Injuries / Consequence
If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
Remedy
Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1-715-294-2555.
Products Affected
Vehicle
VehiclesCompany Information
Custom Fire Apparatus, Inc.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1-715-294-2555.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.