Key Takeaway
Fox Factory Recalls Mountain Bike Shock Absorbers Due to Fall and Injury Hazards by Fox Factory, Watsonville, Calif. was recalled on November 1, 2016. What to do: Consumers should immediately stop using bicycles with the recalled rear shock absorbers and return them to the place of purchase for a free repair. Co...
Fox Factory Recalls Mountain Bike Shock Absorbers Due to Fall and Injury Hazards
Description
This recall involves all model year 2016 and some 2017 FLOAT X2 bicycle rear shock absorbers sold both individually and installed on YT, Giant, Pivot, Intense, Ibis, Scott, Trek, GT, Knolly, Norco, Rocky Mountain, Diamondback, Morpheus, Foes Racing, Orbea and Canyon full-suspension mountain bikes and frames. The solid black or black and gold FLOAT X2 shocks have an air sleeve construction. FLOAT X2 is printed on the external reservoir connected to the blue compression and red rebound adjusters that have X2 and RVS laser etched on them. Recalled shocks do not have a "250 psi max" label directly under the air fill boss on the outer sleeve of the shock. Recalled shocks and bike models can be identified at http://ridefox.com/recall.
Injuries / Consequence
The firm has received seven reports of the shock absorber outer sleeve rupturing. No injuries have been reported.
Remedy
Consumers should immediately stop using bicycles with the recalled rear shock absorbers and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Fox for instructions on receiving a free repair.
Products Affected
Mountain bike rear shock absorbers
Images
Company Information
Fox Factory, Watsonville, Calif.
Unknown location
View all 1 recalls by Fox Factory, Watsonville, Calif. →Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using bicycles with the recalled rear shock absorbers and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should con...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.