Key Takeaway
Frameless Window Glass Panels May Detach by KEYSTONE RV COMPANY was recalled on June 12, 2020. What to do: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charg...
Frameless Window Glass Panels May Detach
Description
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Injuries / Consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
Products Affected
Vehicle
VehiclesCompany Information
KEYSTONE RV COMPANY
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may c...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.