Key Takeaway
Front Air Spring Suspension May Separate by Nova Bus (US) Inc. was recalled on December 20, 2023. What to do: Nova Bus will replace the attachment plate, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Nova Bus cus...
Front Air Spring Suspension May Separate
Description
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS buses. The front air spring suspension hardware may separate from the attachment plate, causing a sudden loss of suspension.
Injuries / Consequence
A loss of suspension can cause a loss of control and increase the risk of a crash.
Remedy
Nova Bus will replace the attachment plate, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Nova Bus customer service 1-800-350-6682. Nova Bus number for this recall is CR5537.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Nova Bus will replace the attachment plate, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Nova Bus customer service 1-800-350-6682. Nova Bus number for...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.