Key Takeaway
Frontgate Recalls Step Ladders Due to Fall Hazard was recalled on January 20, 2011. What to do: Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amo...
Frontgate Recalls Step Ladders Due to Fall Hazard
Description
This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.
Injuries / Consequence
Cinmar has received about 860 reports of the ladders breaking, including 28 reports of injuries such as bruises and lacerations to the knees, shins, ankles and feet.
Remedy
Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.
Products Affected
Frontgate Closet Ladders
StepladdersImages
Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contactin...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.