Key Takeaway
GE Appliances, a Haier Company, Recalls Bottom Freezer, French Door Refrigerators Due to Fall Hazard was recalled on April 14, 2022. What to do: Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freeze...
GE Appliances, a Haier Company, Recalls Bottom Freezer, French Door Refrigerators Due to Fall Hazard
Description
This recall involves six models of GE-brand French Door Refrigerators with bottom freezers in fingerprint resistant stainless steel, which were manufactured from February 2020 through August 2021. The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment. The refrigerators are 36 inches wide. The affected model numbers are GFE26JYMKFFS, GFE26JYMNFFS GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS. The serial numbers for the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.
Injuries / Consequence
The firm has received 71 reports of the freezer drawer handle detaching, resulting in 37 reported injuries, including three serious fall injuries.
Remedy
Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.
Products Affected
GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the han...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.