Key Takeaway

GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard by Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky was recalled on November 30, 2023. What to do: Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the u...

CPSC Ongoing

GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard

Recalled: November 30, 2023 ~About 11,000 units affected 24033

Description

This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with prefixes LT, MT, RT or ST. The recalled cooktops have black or white glass cooktop surfaces and have four radiant burners with four corresponding "Hot Cooktop" lights and four burner control knobs located on the right side of the cooking surface. The following model numbers, UPC codes, and serial number prefixes are included in this recall: Model Number UPC Code Serial Number or Serial Number Prefix JP3030DJ4BB 084691809609 LT081195Q - LT081286Q MT- RT- ST- JP3030SJ4SS 084691809074 LT015466Q - LT015467Q LT048419Q - LT048420Q LT073851Q LT129159Q - LT129183Q MT- RT- ST- JP3030TJ4WW 084691809081 LT148064Q - LT148068Q LT118335Q MT- RT- ST- The model number, UPC code, and serial number of the cooktops are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location.

Injuries / Consequence

GE Appliances has received 83 reports of incidents in which a burner failed to regulate temperature accurately and/or power off when the knob was turned to the "off" position. No injuries have been reported.

Remedy

Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.

Products Affected

Knob-control electric radiant cooktops, model GE JP3030

Images

GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard

Company Information

Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flamm...

Where can I find the original recall notice?

This recall was issued by CPSC. You can view the original notice using the link provided above.

Data sourced from Consumer Product Safety Commission. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.