Key Takeaway
GM/UPPER BALL JOINT SEPARATION by GENERAL MOTORS CORP. was recalled on January 7, 2002. What to do: GM HAS DECIDED TO CONDUCT A CUSTOMER SATISFACTION CAMPAIGN TO REPLACE THE UPPER BALL JOINTS ON AFFECTED VEHICLES. THIS SPECIAL POLICY IS FOR A PERIOD...
GM/UPPER BALL JOINT SEPARATION
Description
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1996-1997 4-WHEEL DRIVE CHEVROLET BLAZER, GMC JIMMY, AND OLDSMOBILE BRAVADA SPORT UTILITY VEHICLES. SOME OWNERS HAVE HAD TO PAY FOR REPLACEMENT OF THE UPPER BALL JOINTS THAT HAVE SEPARATED. GM IS PROVIDING A SPECIAL POLICY TO THESE OWNERS TO COVER UPPER BALL JOINT REPLACEMENT IF THE CUSTOMER FOLLOWED THE RECOMMENDED MAINTENANCE SCHEDULE FOR THE CHASSIS LUBRICATION AND THE VEHICLE STILL REQUIRED THE REPLACEMENT OF THE UPPER BALL JOINTS DUE TO SEPARATION.
Injuries / Consequence
THIS COULD CAUSE A LOSS OF STEERING CONTROL OF THE VEHICLE.
Remedy
GM HAS DECIDED TO CONDUCT A CUSTOMER SATISFACTION CAMPAIGN TO REPLACE THE UPPER BALL JOINTS ON AFFECTED VEHICLES. THIS SPECIAL POLICY IS FOR A PERIOD OF 8 YEARS OR 100,000 MILES, WHICHEVER OCCURS FIRST, FROM THE DATE THE VHEICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF OWNERSHIP. THE UPPER BALL JOINT REPLACEMENT, DUE TO SEPARATION, WILL BE MADE AT NO CHARGE TO THE CUSTOMER DURING THIS PERIOD. OWNERS CAN CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-862-4389, OR OLDSMOBILE AT 1-800-442-6537, CONCERNING THIS PROGRAM.
Products Affected
Vehicle
VehiclesCompany Information
GENERAL MOTORS CORP.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: GM HAS DECIDED TO CONDUCT A CUSTOMER SATISFACTION CAMPAIGN TO REPLACE THE UPPER BALL JOINTS ON AFFECTED VEHICLES. THIS SPECIAL POLICY IS FOR A PERIOD OF 8 YEARS OR 100,000 MILES, WHICHEVER OCCURS FIR...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.