Key Takeaway
HANDS FREE CONTROL UNIT REPROGRAMMING by DUCATI NORTH AMERICA was recalled on April 26, 2011. What to do: THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTA...
HANDS FREE CONTROL UNIT REPROGRAMMING
Description
DUCATI IS RECALLING CERTAIN MODEL YEAR 2010-2011 MULTISTRADA 1200, AND MODEL YEAR 2011, DIAVEL MOTORCYCLES. THE ELECTRONIC STEERING LOCK MAY FAIL TO DISENGAGE DURING THE MOTORCYCLE "KEY-ON" PROCESS. THIS HAS BEEN LINKED DIRECTLY TO A CERTAIN REVISION OF THE HANDS FREE DEVICE SOFTWARE. IT COULD RESULT IN A SITUATION WHERE THE MOTORCYCLE'S ENGINE MIGHT START WHILE THE STEERING LOCK IS STILL ENGAGED. A RIDER COULD START THE MOTORCYCLE AND ATTEMPT TO RIDE AWAY WHILE THE STEERING IS STILL LOCKED.
Injuries / Consequence
THE RIDER COULD EXPERIENCE THE INABILITY TO STEER INCREASING THE RISK OF LOW SPEED TIP-OVER OR COLLISION, THUS INCREASING THE POTENTIAL FOR INJURY TO THE RIDER.
Remedy
THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
Products Affected
Vehicle
VehiclesCompany Information
DUCATI NORTH AMERICA
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.