Key Takeaway
Head Restraints May Not Lock by Chrysler (FCA US LLC) was recalled on July 17, 2025. What to do: Dealers will inspect and replace the head restraint, as necessary, free of charge. If the head restraint is not installed in a vehicle, dealers will r...
Head Restraints May Not Lock
Description
Chrysler (FCA US, LLC) is recalling certain Mopar second-row head restraints. Please refer to FCA US, LLC's recall report for specific model numbers. The head restraints may not lock in the upright position.
Injuries / Consequence
A head restraint that does not lock can result in an increased risk of injury to the seat occupant during a crash.
Remedy
Dealers will inspect and replace the head restraint, as necessary, free of charge. If the head restraint is not installed in a vehicle, dealers will repurchase it. Owner notification letters were mailed September 5, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 21C.
Products Affected
Vehicle
VehiclesCompany Information
Chrysler (FCA US LLC)
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will inspect and replace the head restraint, as necessary, free of charge. If the head restraint is not installed in a vehicle, dealers will repurchase it. Owner notification letters were mail...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.