Key Takeaway
Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix was recalled on June 6, 2006. What to do: Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a char...
Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix
Description
This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.
Injuries / Consequence
HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. No injuries have been reported.
Remedy
Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery.
Products Affected
HP Photosmart R707 Digital Cameras
Cameras & AccessoriesImages
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can do...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.