Key Takeaway
Hex Nuts may be Improperly Torqued by MACK TRUCKS, INC was recalled on October 22, 2015. What to do: Mack will notify owners, and dealers will inspect the hex nut, tightening it to proper torque, free of charge. The recall is expected to begin on Nov...
Hex Nuts may be Improperly Torqued
Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2014 Granite (GU) trucks manufactured January 1, 2013, to October 16, 2013, and equipped with certain drive axles manufactured by Marmon-Herrington. The affected axles are equipped with hex nuts on the flange yoke that may not have been properly tightened.
Injuries / Consequence
If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect the hex nut, tightening it to proper torque, free of charge. The recall is expected to begin on November 30, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0397.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Mack will notify owners, and dealers will inspect the hex nut, tightening it to proper torque, free of charge. The recall is expected to begin on November 30, 2015. Owners may contact Mack customer...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.