Key Takeaway
High-Voltage Batteries May Short Circuit by Volkswagen Group of America, Inc. was recalled on September 30, 2024. What to do: Dealers will install advanced diagnostic software as the final remedy free of charge. For vehicles where on-line data is available (Audi recall numbe...
High-Voltage Batteries May Short Circuit
Description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 E-TRON GT, and RS E-TRON GT vehicles. The high-voltage battery may experience a short circuit within the battery module.
Injuries / Consequence
A short circuit in a high-voltage battery module increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software as the final remedy free of charge. For vehicles where on-line data is available (Audi recall number 931A), as an interim measure, the vehicles will be monitored through online data evaluation at no cost to owners. Where the online data shows a potentially critical battery module, the owner will be contacted and advised to only charge the vehicle up to 80% charging capacity until the affected module can be replaced at an authorized Audi dealer, free of charge. For vehicles where online-data is not available (Audi recall number 931B), as an interim measure, dealers will perform diagnostic procedures and, if necessary, replace battery module assemblies, free of charge. Owners of these vehicles will also be advised to only charge their vehicle up to 80% charging capacity, and the inspection may have to be repeated before the software becomes available. Owner notification letters were mailed to Audi recall number 931A on July 24, 2025, and 931B was mailed on July 28, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 931A and 931B. This recall expands and replaces previous recall numbers 24V-229, and 24V-228. Vehicles previously repaired under the prior recalls will need to have the new remedy completed.
Products Affected
Vehicle
VehiclesCompany Information
Volkswagen Group of America, Inc.
Unknown location
View all 310 recalls by Volkswagen Group of America, Inc. →Related Recalls
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will install advanced diagnostic software as the final remedy free of charge. For vehicles where on-line data is available (Audi recall number 931A), as an interim measure, the vehicles will...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.