Key Takeaway
High-Voltage Batteries May Short Circuit by PORSCHE CARS NORTH AMERICA, INC. was recalled on October 1, 2024. What to do: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the first quarter of 2025. Porsche will monitor...
High-Voltage Batteries May Short Circuit
Description
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Injuries / Consequence
A short circuit in a high-voltage battery increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the first quarter of 2025. Porsche will monitor available online vehicle data and contact owners as necessary, to advise them to only charge the vehicle to 80% capacity until the battery can be replaced. For vehicles in which online data is unavailable, dealers will perform a diagnostic test and replace the battery module assembly, if necessary and advise owners to only charge to 80% capacity. Repairs will be performed free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's numbers for this recall are ARB6 and ARB7. This recall expands and replaces previous recall numbers 23V-840, 24V-215, and 24V-217.
Products Affected
Vehicle
VehiclesCompany Information
PORSCHE CARS NORTH AMERICA, INC.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the first quarter of 2025. Porsche will monitor available online vehicle data and contact owners...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.