Key Takeaway
High Voltage Batteries May Short Circuit by Nova Bus (US) Inc. was recalled on March 26, 2025. What to do: Nova Bus will replace the batteries, free of charge. Owner notification letters were mailed June 5, 2025. A second letter will be sent once the rem...
High Voltage Batteries May Short Circuit
Description
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 Nova Bus LFS transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
Injuries / Consequence
A short circuit increases the risk of a fire.
Remedy
Nova Bus will replace the batteries, free of charge. Owner notification letters were mailed June 5, 2025. A second letter will be sent once the remedy is available. Owners may contact Nova Bus customer service at 800-350-6682. Nova Bus's number for this recall is CR5687.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Nova Bus will replace the batteries, free of charge. Owner notification letters were mailed June 5, 2025. A second letter will be sent once the remedy is available. Owners may contact Nova Bus cus...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.