Key Takeaway
High-Voltage Battery May Overheat by Polestar Automotive USA, Inc. was recalled on May 22, 2023. What to do: Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters we...
High-Voltage Battery May Overheat
Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Injuries / Consequence
The high-voltage battery overheating increases the risk of a fire.
Remedy
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.
Products Affected
Vehicle
VehiclesCompany Information
Polestar Automotive USA, Inc.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Poles...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.