Key Takeaway
High-Voltage Battery May Short-Circuit by Volkswagen Group of America, Inc. was recalled on June 11, 2019. What to do: Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall be...
High-Voltage Battery May Short-Circuit
Description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
Injuries / Consequence
Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
Remedy
Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.
Products Affected
Vehicle
VehiclesCompany Information
Volkswagen Group of America, Inc.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.