Key Takeaway
High Voltage Battery May Short Circuit by Nova Bus (US) Inc. was recalled on August 2, 2023. What to do: Nova Bus will replace the batteries, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Nova customer serv...
High Voltage Battery May Short Circuit
Description
Nova Bus (US) Inc. (Nova) is recalling certain 2022-2023 LFS battery electric transit buses. The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit.
Injuries / Consequence
An electrical short circuit increases the risk of a fire.
Remedy
Nova Bus will replace the batteries, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5461.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Nova Bus will replace the batteries, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this rec...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.