Key Takeaway
High Voltage Battery Pack May Short Circuit by MACK TRUCKS, INC was recalled on September 22, 2022. What to do: Mack will inspect the battery packs, and replace them as necessary, free of charge. The affected vehicle was within the manufacturer's control, has b...
High Voltage Battery Pack May Short Circuit
Description
Mack Trucks, Inc. (Mack) is recalling one 2021 truck. The coolant line in the high voltage battery pack may not be fully seated and locked, which can result in the loss of coolant and an electrical short circuit.
Injuries / Consequence
A battery short circuit increases the risk of a fire.
Remedy
Mack will inspect the battery packs, and replace them as necessary, free of charge. The affected vehicle was within the manufacturer's control, has been repaired, and therefore no owner letters were mailed. Owners may contact Mack's customer service at 1-800-866-1177.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Mack will inspect the battery packs, and replace them as necessary, free of charge. The affected vehicle was within the manufacturer's control, has been repaired, and therefore no owner letters were...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.