Key Takeaway
HoMedics Recalls Massagers Due to Electric Shock and Burn Hazards was recalled on May 2, 2017. What to do: Consumers should immediately stop using the recalled massagers and contact HoMedics for instructions on removing the cord and to receive a refund in t...
HoMedics Recalls Massagers Due to Electric Shock and Burn Hazards
Description
This recall involves three models of handheld massagers, HHP-375H, HHP-250 and the PA-MH-THP. All models of the massagers have a 120 VAC, 60 HZ power cord. "HoMedics" is printed on the massagers. The HHP-375H model Handheld Dual Node Percussion Massager with Heat is white with a gray handle or black with a gray handle. The massager has three sets of interchangeable nodes. The HHP-250 model Handheld Hot and Cold Massager is white with a gray stripe or gray with a blue stripe. The massager has three, five or eight interchangeable nodes. The PA-MH-THP model Handheld Compact Percussion Massager with Heat is white on the bottom of the base with gray on top. The massager has two sets of interchangeable nodes. All manufacturing dates for all three models are included in the recall and the item date code can be found in either one of the cord prongs or in the rating label located on the underside of the product. Date codes can be identified as a 4-digit number WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year.
Injuries / Consequence
HoMedics has received 140 reports of exposed wires, sparks, smoking and some shooting flames coming from the massagers. There have been 15 reports of burn injuries to consumer's fingers and other parts of the body.
Remedy
Consumers should immediately stop using the recalled massagers and contact HoMedics for instructions on removing the cord and to receive a refund in the form of a credit for any replacement product from the firm.
Products Affected
HoMedics handheld massagers
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled massagers and contact HoMedics for instructions on removing the cord and to receive a refund in the form of a credit for any replacement product fr...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.