Key Takeaway
Hybrid Motor Output Shaft may Fail by HINO MOTORS SALES U.S.A., INC. was recalled on November 12, 2014. What to do: Hino will notify owners, and dealers will replace the HV motor with one that has a stronger output shaft, free of charge. The recall began February 6...
Hybrid Motor Output Shaft may Fail
Description
Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain model year 2012-2015 Hino XFC vehicles manufactured August 27, 2011, to November 7, 2014. In the affected vehicles, the output shaft of the Hybrid Vehicle (HV) motor may break.
Injuries / Consequence
If the output shaft breaks during vehicle operation, the vehicle may stop moving under its own power, increasing the risk of a vehicle crash.
Remedy
Hino will notify owners, and dealers will replace the HV motor with one that has a stronger output shaft, free of charge. The recall began February 6, 2015. Owners may contact Hino customer service at 1-248-699-9300. Hino's number for this recall is A9930.
Products Affected
Vehicle
VehiclesCompany Information
HINO MOTORS SALES U.S.A., INC.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Hino will notify owners, and dealers will replace the HV motor with one that has a stronger output shaft, free of charge. The recall began February 6, 2015. Owners may contact Hino customer service...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.