Key Takeaway
Hybrid Transmission Software by PACCAR, INCORPORATED was recalled on January 30, 2014. What to do: PACCAR will notify owners, and Eaton authorized service facilities will update the hybrid transmission software, free of charge. The recall began on...
Hybrid Transmission Software
Description
PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T370 chassis manufactured August 5, 2013, through October 30, 2013, and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
Injuries / Consequence
The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
Remedy
PACCAR will notify owners, and Eaton authorized service facilities will update the hybrid transmission software, free of charge. The recall began on March 11, 2014. Owners may contact PACCAR at 1-425-468-7400. Paccar's number for this recall is 14KWF.
Products Affected
Vehicle
VehiclesCompany Information
PACCAR, INCORPORATED
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: PACCAR will notify owners, and Eaton authorized service facilities will update the hybrid transmission software, free of charge. The recall began on March 11, 2014. Owners may contact PACCAR at 1-42...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.