Key Takeaway
Ignition Switch may Turn Off by Volkswagen Group of America, Inc. was recalled on April 1, 2015. What to do: Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners...
Ignition Switch may Turn Off
Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Injuries / Consequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.
Products Affected
Vehicle
VehiclesCompany Information
Volkswagen Group of America, Inc.
Unknown location
View all 310 recalls by Volkswagen Group of America, Inc. →Related Recalls
High-Voltage Battery May Overheat and Cause Fire
January 22, 2026
Park Outside - High Voltage Battery May Catch Fire
January 22, 2026
Seat Belt Retractor May Fail to Secure Child Seat/FMVSS 208
December 22, 2025
Rearview Camera Image May Not Display/FMVSS 111
December 22, 2025
Front Passenger Air Bag May Not Deploy
December 11, 2025
Wheel May Detach from Vehicle
December 4, 2025
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-8...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.