Key Takeaway
Improperly Installed Steering Shaft Assembly by Daimler Trucks North America LLC was recalled on October 28, 2019. What to do: DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall b...
Improperly Installed Steering Shaft Assembly
Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
Injuries / Consequence
This loss of connection would result in a loss of steering control, increasing the risk of a crash.
Remedy
DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.
Products Affected
Vehicle
VehiclesCompany Information
Daimler Trucks North America LLC
Unknown location
View all 367 recalls by Daimler Trucks North America LLC →Related Recalls
Heater Hose May Rupture and Leak
February 25, 2026
Heater Hose May Leak Hot Heating Coolant Inside Passenger Compartment
February 17, 2026
Heater Hose May Leak Hot Heating Coolant Inside Passenger Compartment
February 17, 2026
Improper Battery Connection May Cause Fire
February 12, 2026
Wheelchair Restraint Retractor May Not Lock
December 10, 2025
Wheelchair Restraint Retractor May Not Lock
December 10, 2025
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA c...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.