Key Takeaway
Improperly Tightened Bolts on Dashboard by MERCEDES-BENZ USA, LLC. was recalled on July 9, 2024. What to do: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were August 23, 2024. Owner may contact MBUSA cu...
Improperly Tightened Bolts on Dashboard
Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 4MATIC vehicles. Certain dashboard area bolts may have been insufficiently tightened, potentially causing improper air bag deployment or parts separation during a crash. In addition, the 12-Volt electric auxiliary heater connections may be loose, possibly causing the electrical wiring to overheat.
Injuries / Consequence
An improper air bag deployment increases the risk of injury in a crash. Overheated wiring can increase the risk of a fire.
Remedy
Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were August 23, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.
Products Affected
Vehicle
VehiclesCompany Information
MERCEDES-BENZ USA, LLC.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were August 23, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.