Key Takeaway
Improperly Tightened Windshield Wiper Arms by MACK TRUCKS, INC was recalled on July 5, 2023. What to do: Dealers will inspect, tighten the retention nuts, and replace the windshield wiper arms as necessary, free of charge. Owner notification letters were...
Improperly Tightened Windshield Wiper Arms
Description
Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 LR garbage trucks. The wiper arm retention nuts may be loose, stripping, and causing the windshield wipers to fail.
Injuries / Consequence
Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will inspect, tighten the retention nuts, and replace the windshield wiper arms as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0445.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will inspect, tighten the retention nuts, and replace the windshield wiper arms as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Mack...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.