Key Takeaway
Improperly Vented Generator May Overheat by HEARTLAND RECREATIONAL VEHICLES, LLC was recalled on August 14, 2024. What to do: Dealers will correctly route the generator venting, free of charge. Owner notification letters were mailed September 18, 2024. Owners may contact He...
Improperly Vented Generator May Overheat
Description
Heartland Recreational Vehicles (Heartland) is recalling certain 2024-2025 Torque travel trailers, equipped with optional Onan 5.5 generators. These generators may not be properly vented and allow the generator to overheat or prevent exhaust gas from escaping properly.
Injuries / Consequence
A generator that overheats increases the risk of fire. In addition, trapped exhaust gases inside the trailer can increase the risk of injury.
Remedy
Dealers will correctly route the generator venting, free of charge. Owner notification letters were mailed September 18, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
Products Affected
Vehicle
VehiclesCompany Information
HEARTLAND RECREATIONAL VEHICLES, LLC
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will correctly route the generator venting, free of charge. Owner notification letters were mailed September 18, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.