Key Takeaway
Inability to Open Door from Inside by MACK TRUCKS, INC was recalled on February 2, 2015. What to do: Mack will notify owners, and dealers will replace the inner door latches, free of charge. The recall began March 27, 2015. Owners may contact Mack cu...
Inability to Open Door from Inside
Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 Mack LEU trucks manufactured March 31, 2014, to December 12, 2014. In the affected vehicles, a component of the door opening mechanism may be too short and as a result, the door may not be able to be opened by someone inside the truck.
Injuries / Consequence
If the door cannot be opened from the inside, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy
Mack will notify owners, and dealers will replace the inner door latches, free of charge. The recall began March 27, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0388.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Mack will notify owners, and dealers will replace the inner door latches, free of charge. The recall began March 27, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number f...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.