Key Takeaway
Inaccurate Vehicle Location for Emergency Services by MERCEDES-BENZ USA, LLC. was recalled on April 22, 2020. What to do: MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Own...
Inaccurate Vehicle Location for Emergency Services
Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 AMG GT vehicles. The emergency call system (eCall) communication module may be missing the wiring harness ground line, which may cause the system to relay an inaccurate vehicle location, and restrict the ability to communicate verbally with the call center.
Injuries / Consequence
An inaccurate vehicle location or the inability to communicate with the call center may delay emergency responders, increasing the risk of injury in the event of an emergency.
Remedy
MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060010.
Products Affected
Vehicle
VehiclesCompany Information
MERCEDES-BENZ USA, LLC.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Owners may contact MBUSA customer service at 1-800-36...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.