Key Takeaway
Incorrect Cargo Capacity on Label/FMVSS 120 by JAYCO, INC. was recalled on March 6, 2025. What to do: Jayco will mail new labels, free of charge. Owner notification letters were mailed March 31, 2025. Owners may contact Jayco customer service at 1-80...
Incorrect Cargo Capacity on Label/FMVSS 120
Description
Jayco, Inc. (Jayco) is recalling certain 2024 Entegra Condor, Jayco Granite Ridge, 2025 Jayco Alante SE, Redhawk SE, and Entegra Odyssey SE motorhomes. The Occupant and Cargo Carrying Capacity (OCCC) on the Federal label may be incorrect and allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - other than passenger cars."
Injuries / Consequence
An overloaded vehicle increases the risk of a crash.
Remedy
Jayco will mail new labels, free of charge. Owner notification letters were mailed March 31, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903622.
Products Affected
Vehicle
VehiclesRelated Recalls
Incorrect Weight Information on Label/FMVSS 120
December 9, 2025
Slide-Out Room May Extend While Driving
October 30, 2025
Axle Information Reversed on Certification Label
October 28, 2025
Murphy Bed May Fall Unexpectedly
October 9, 2025
Incorrect GAWR on Label
September 5, 2025
Missing Furnace Exhaust Vent May Allow Carbon Monoxide to Enter the Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Jayco will mail new labels, free of charge. Owner notification letters were mailed March 31, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 990...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.