Key Takeaway
Incorrect Heat Treatment Can Cause Tie Rod Failure by MACK TRUCKS, INC was recalled on July 3, 2024. What to do: Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owne...
Incorrect Heat Treatment Can Cause Tie Rod Failure
Description
Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.
Injuries / Consequence
The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
Products Affected
Vehicle
VehiclesRelated Recalls
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November 20, 2025
Load Lock Clamps May Fail
November 20, 2025
ECU Malfunction May Impair Safety Systems
November 18, 2025
Headlights May Fail
November 3, 2025
Improperly Welded Seat Belt Anchor/FMVSS 210
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.