Key Takeaway
Incorrect High Voltage System Lockout Instructions by Orange EV was recalled on October 25, 2024. What to do: OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were...
Incorrect High Voltage System Lockout Instructions
Description
Orange EV (OEV) is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide (ERG), operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.
Injuries / Consequence
Incorrect lockout instructions can mislead the operator into thinking the high voltage system is shut down, increasing the risk of injury by electrical shock.
Remedy
OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.