Key Takeaway
Incorrect Location of Water Heater Exhaust by KEYSTONE RV COMPANY was recalled on November 2, 2018. What to do: The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Own...
Incorrect Location of Water Heater Exhaust
Description
Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser recreational trailers with the water heater installed under the slide out. The exhaust location for the water heater may result in carbon monoxide or propane gas entering the living quarters.
Injuries / Consequence
If carbon monoxide or propane gas enters the living quarters, it can increase the risk of injury.
Remedy
The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-335.
Products Affected
Vehicle
VehiclesCompany Information
KEYSTONE RV COMPANY
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Owners may contact Keystone customer service at 1-866...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.