Key Takeaway
Incorrect Rearview Camera Image May Display by FORD MOTOR COMPANY was recalled on August 14, 2023. What to do: Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2...
Incorrect Rearview Camera Image May Display
Description
Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
Injuries / Consequence
An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
Remedy
Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. The remedy is anticipated to be ready by 4th Quarter 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S46.
Products Affected
Vehicle
VehiclesCompany Information
FORD MOTOR COMPANY
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. The remedy is anticipated to be ready by 4th...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.